User instructions

Privacy Principles

The privacy principles contains information on how we process your personal data.

Becoming a customer of Svenska Retursystem

Here you can see the process of becoming a customer of Svenska Retursystem

Labelling instructions

Use labels that are approved by Svenska Retursystem. In this document you can see which labels are approved on our reusable crates.

Article number-GTIN

Here you can see what each reusable crates and pallet has for GTIN and item number as well as see the number of crates per module.

Terms and Conditions

Terms and conditions are appendix 1 to the agreement that Svenska Retursystem has with the customers.

User instructions crates and pallets

In the user instructions, we describe how to properly use our reusable crates and pallets. The instructions are appendix 3 of our customer agreement.

Deposit fee - valid from 01-07-2020

The document describes our deposit fee for reusable crates and pallets. The list is appendix 2 to our customer agreement.

National Public Holidays of Sweden

Here you can see the days of public holidays in Sweden.

Guidelines for efficient packing in reusable crates

This catalog aims to help our customers to improve the fill rate while using our reusable crates.

FAQ SMART Pooling

Here you will find answers to frequently asked questions about SMART Pooling

Quality Document

In this document you find information about how to make a claim of a product and/or services from Svenska Retursystem.

ICA automating SMART Pooling

In this document you find information about ICA automating inbound deliveries on Grey Full-size Pallets in our SMART Pooling customer interface.

Log on to the Customer interface and keep track of your orders.