User instructions

Here you will find instructions for using our reusable crates and pallets.

Privacy Principles

The privacy principles contains information on how we process your personal data.

Becoming a customer of Svenska Retursystem
Becoming a customer of Svenska Retursystem

Here you can see the process of becoming a customer of Svenska Retursystem

Becoming a customer of Svenska Retursystem
Labelling instructions

Use labels that are approved by Svenska Retursystem. In this document you can see which labels are approved on our reusable crates.

Labelling instructions
Full-Size pallet Grey

Here you can read more about of becoming a customer of Full-Size Pallet Grey

Read more about Full-Size Pallet Grey
Customer Manual SMART Pooling

In this document you find instructions for how to log in to SMART Pooling, how to order crates and pallets and how to pick up of crates and pallets. .

Customer manual SMART Pooling.pdf
Article number-GTIN

Here you can see what each reusable crates and pallet has for GTIN and item number as well as see the number of crates per module.

Article number-GTIN
Terms and Conditions

Terms and conditions are appendix 1 to the agreement that Svenska Retursystem has with the customers.

Terms and Conditions
User instructions crates and pallets

In the user instructions, we describe how to properly use our reusable crates and pallets. The instructions are appendix 3 of our customer agreement.

User instructions crates and pallets
Deposit fee - valid from 01-07-2021

The document describes our deposit fee for reusable crates and pallets. The list is appendix 2 to our customer agreement.

Deposit fee- valid from 01-07-2021
National Public Holidays of Sweden

Here you can see the days of public holidays in Sweden.

National Public Holidays of Sweden 2021
Guidelines for efficient packing in reusable crates

This catalog aims to help our customers to improve the fill rate while using our reusable crates.

Digital catalog (en).pdf
FAQ SMART Pooling

Here you will find answers to frequently asked questions about SMART Pooling

FAQ SMART Pooling 171123.pdf
Quality Document

In this document you find information about how to make a claim of a product and/or services from Svenska Retursystem.

Quality document_2020
ICA automating SMART Pooling

In this document you find information about ICA automating inbound deliveries on Grey Full-size Pallets in our SMART Pooling customer interface.

ICA automating SMART Pooling.pdf
ICA automating SMART Pooling- instructions

In this document you find instructions and updated information on ICA’s automation of Grey Full-size Pallet in SMART Pooling .

ICA - SMART Pooling _EN.pdf

Customer interface- SMART Pooling

Log on to the Customer interface SMART Pooling and keep track of your orders.

Support:
support@retursystem.se